Order Status and Tracking

Where Is My Order?
You have the option to track your order status through the email confirmation sent to your registered email address. Alternatively, you can also visit our &...
Wed, 10 Apr, 2024 at 9:10 AM
Do You Provide Tracking Information For Shipments?
Yes, we provide tracking information for all international orders. Once your order is shipped, you will receive a tracking number via email to monitor the d...
Wed, 10 Apr, 2024 at 9:10 AM
How Do I Check The Status Of My Order?
At this time, direct order status tracking isn't available through our website. However, you can track your order using the tracking information provide...
Wed, 10 Apr, 2024 at 9:11 AM
How Long Does Order Processing Take?
Order processing usually takes 1-3 business days, excluding Sundays. However, since many orders are custom-made, there may be delays due to high demand. Del...
Wed, 10 Apr, 2024 at 9:11 AM
What Should I Do If My Order Is Delayed Or Lost?
In the rare event of a delayed or lost shipment, please reach out to our customer support team. We will work with our shipping partners to resolve the issue...
Wed, 10 Apr, 2024 at 9:12 AM
What Happens If My Order Is Returned To Sender?
If an order is returned to us due to an incorrect address or other issues, we will contact you to confirm the shipping details and arrange for reshipment. A...
Wed, 10 Apr, 2024 at 9:13 AM
Can Delivery Dates And Details Be Updated If A Customer Won't Be Available?
Once the parcel is scanned by our shipping partners, we cannot hold or update the delivery date. Delivery is scheduled based on shipping timeframes.
Wed, 10 Apr, 2024 at 9:15 AM